IT Company
Network Management for North Carolina Businesses
Design, monitoring, and support for the switches, firewalls, Wi-Fi, and VPNs that keep your offices, warehouses, and remote teams connected across the state.
Your Network Is the Backbone of Your Operations
Every email, call, file transfer, and cloud application depends on your network. When switches, firewalls, or Wi-Fi are misconfigured, your team experiences slow systems, dropped calls, and unpredictable disconnects.
Our network management services keep that backbone healthy. We design, monitor, and maintain your environment so internet connectivity, internal traffic, and remote access remain fast, stable, and predictable not fragile.
Support for Single Offices and Multi-Site Networks Across North Carolina
We support organizations with one location and those with multiple offices, warehouses, clinics, or branch sites. We combine remote work for quick changes with on-site visits for physical installs, cabling coordination, and complex upgrades.
- City offices and clinics in the Triangle
- Professional firms and corporate locations in the Charlotte area
- Manufacturing, logistics, and distribution in the Triad
- Service model:
- Remote configuration and monitoring
- Scheduled on-site visits for hardware work
- Project-based upgrades and redesigns
- Multi-site standardization for consistent performance
Common Network Issues We Fix & Prevent
Whether you need managed network services for a single office or a multi-location environment, we address the issues that quietly drain productivity and create avoidable downtime.
Network monitoring services that detect device failures, saturated links, and abnormal traffic patterns early—before users notice slowdowns or outages.
Firewall management services that eliminate outdated rules, tighten access controls, and keep critical business applications reachable without unnecessary exposure.
Site-to-site VPN management that stabilizes connectivity between offices, warehouses, and cloud environments, ensuring consistent access to shared systems and data.
Business Wi-Fi optimization to improve roaming performance, reduce interference, and stop random disconnects for laptops, phones, and VoIP devices.
Warehouse Wi-Fi coverage planning for large facilities with high ceilings, racking, and mobile devices—designed to maintain signal strength and reliability across the floor.
VoIP QoS tuning to reduce latency, jitter, and packet loss so calls remain clear and reliable, even during peak network usage.
What’s Included
Complete Care for Firewalls, Switches, Wi-Fi, and VPNs
Network Monitoring & Alerting
We monitor core network devices and key connections to identify failures, saturation, and abnormal behavior early allowing us to act before users experience downtime or performance degradation.
Included in Essential, Growth, and Secure + Compliance.
Firewall Management & Secure Edge
Firewalls control what enters and leaves your network. We configure and maintain them to balance security with usability, so your team stays productive without unnecessary restrictions.
Included in Essential, Growth, and Secure + Compliance.
Wi-Fi Design & Optimization
Unstable Wi-Fi doesn’t just frustrate users it disrupts work. We design and tune wireless networks to provide reliable coverage and performance for staff, guests, and connected devices.
Included in Essential, Growth, and Secure + Compliance.
Switching & Internal Traffic
Switches control how traffic moves inside your locations. Poor configurations often cause slow file access, unstable applications, and hard-to-diagnose outages.
Included in Essential, Growth, and Secure + Compliance.
Remote Access & VPN
Remote users and branch locations require secure, reliable access to internal systems. We manage VPNs that allow users to connect safely without unnecessary complexity.
Included in Essential, Growth, and Secure + Compliance.
Network Documentation & Diagrams
If your network exists only in someone’s memory, it’s a liability. We document your environment so troubleshooting, changes, and audits are straightforward.
Included in Essential, Growth, and Secure + Compliance.
How We Work With You
A Practical Process for Cleaning Up and Managing Your Network
Network Discovery & Assessment
We map your existing environment including internet links, firewalls, switches, Wi-Fi, VPNs, and key systems to identify risks, bottlenecks, and single points of failure.
Stabilize & Standardize
We correct obvious issues, update firmware to supported versions, and align configurations to consistent standards.
Monitor & Maintain
We implement monitoring and alerting, review network events, and perform routine maintenance to prevent issues from accumulating.
Optimize & Plan
We analyze usage trends and growth plans to recommend upgrades, capacity improvements, or redesigns where they create real value.
Networks We Manage Most Often
We see similar patterns across different types of organizations. Our approach works especially well for:
PRICING
Network Management Plans With Clear Scope
Network management can be delivered as a focused engagement for your connectivity stack or bundled into a broader managed IT agreement. In all cases, scope, response expectations, and inclusions are clearly defined upfront.
Essential Plan
$149 Per Month
(per network device or small site)
Best for stable environments that need monitoring, fast support, and clean documentation.
- Monitoring + alerting for core network devices
- Firewall policy hygiene + basic VPN management
- Wi-Fi performance tuning (as needed)
- Firmware planning (supported versions)
- Monthly network health snapshot
Growth Plan
$199 Per Month
(per device or site bundle)
Designed for teams expanding locations, users, and cloud or VoIP usage.
- Everything in Essential
- Multi-site standardization (templates, naming, VLANs)
- QoS optimization for VoIP and critical apps
- Proactive capacity planning (WAN/Wi-Fi/LAN)
- Quarterly network roadmap review
Secure + Compliance Plan
$249 Per Month
(per device or regulated site bundle)
For regulated environments requiring stronger controls, logging, and preparedness.
- Everything in Growth
- Advanced firewall hardening (least privilege policies)
- Centralized logging support (syslog/SIEM forwarding)
- VPN access controls + MFA enforcement guidance
- Incident readiness coordination (network-side)
RESULTS
Real Outcomes for Local Teams
Triangle Healthcare Group
A multi-provider clinic reduced downtime by 68% after standardized patching, MFA rollout, and managed backup testing.
- 68% downtime reduction
- HIPAA-aligned controls
- Faster ticket closure
Raleigh Professional Firm
A 60-user firm stabilized hybrid connectivity, migrated to Microsoft 365, and cut recurring tickets within 60 days.
- Seamless migration
- Stronger security posture
- Cleaner IT budget
FAQ
Network Management FAQs
We support common platforms from major vendors. During the assessment, we’ll review what you have and confirm compatibility or recommend a consolidation path.
Yes. For many clients, network services are part of a broader managed IT plan. For others, it starts as a focused engagement and then expands.
We schedule regular reviews to discuss performance, changes, upcoming needs, and any risks we’ve identified, so decisions are made before issues arise.
We can integrate with what you have or replace fragmented tools with a more cohesive approach. The goal is visibility and action, not overlapping dashboards.
Ready for a Network That Just Works?
Share a few details about your locations, staff size, and current issues. We’ll review your environment and outline a practical plan to bring your network under control.
Support Line 24/7
mcastro@altatech.co