IT Company
Managed IT Services That Keep Your Business Stable, Secure, and Growing
Proactive support, continuous monitoring, security by default, and clear monthly plans delivered by a local team who learns your environment and stays accountable.
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What Managed IT Is?
What Managed IT Services Mean for Your Team
Managed IT services are a proactive way to run your technology. Instead of waiting for failures, we continuously monitor, patch, secure, and optimize your systems so issues get fixed before they affect your work.
You also get a consistent support model: one team, one plan, clear inclusions, and predictable costs without needing to hire an internal department.
Who It’s For
Built for Businesses That Need Reliability Without Internal Overhead
We support growing organizations that depend on stable systems but don’t want the cost or complexity of building an internal IT team. Most clients have 10–250 users, multiple devices, cloud tools, and security requirements that can’t be handled casually.
If your technology feels fragile, inconsistent, or expensive to maintain, managed services are the clean fix.
What’s Included
What You Get Inside a Managed IT Plan
Managed IT that reduces downtime, risk, and unpredictable cost.
Fast Support for Daily Problems
Your staff gets real help for real issues not a script. We handle tickets remotely for speed and escalate to on-site support when hands-on work is needed.
Prevent Outages Instead of Reacting to Them
We monitor devices, servers, and network health 24/7. If a workstation drifts into risk missed patches, failing drives, instability we fix it before it turns into downtime.
Security Included by Default
Security isn’t optional anymore. Your plan includes baseline endpoint defense and access hardening so ransomware and credential attacks are blocked early.
A Network That Stays Fast and Stable
We manage core networking components firewalls, switches, Wi-Fi, VPNs to keep your office and remote users connected securely.
Backups You Can Actually Restore
Backups are useless unless they’re tested. We implement automated backup routines and verify recoverability so you’re protected from ransomware, accidents, and outages.
Cloud Operations Without the Headaches
We manage your cloud stack so it stays secure, cost-controlled, and properly governed especially Microsoft 365 environments.
Quarterly Roadmaps That Keep Tech Aligned With Growth
Managed IT is also long-range planning. We forecast hardware refresh cycles, security priorities, budgeting, and upgrades so you’re never stuck in reactive chaos.
PRICING PLANS
Predictable Monthly Pricing
Your IT budget should be stable. Plans are priced per device and scale as your team grows, with clear inclusions and no hidden add-ons.
Essential Plan
$149 Per Month/Device
Best for stable offices needing reliable helpdesk support.
- 24/7 remote helpdesk
- Monitoring & patching
- Antivirus + endpoint baseline
- Monthly reporting
Growth Plan
$199 Per Month/Device
For teams scaling fast with cloud and hybrid operations.
- Everything in Essential
- Microsoft 365 management
- Cloud backup
- Network optimization
- Quarterly IT strategy reviews
Secure + Compliance Plan
$249 Per Month/Device
For regulated industries needing advanced security.
- Everything in Growth
- MDR / SOC monitoring
- Zero Trust hardening
- Compliance assistance (HIPAA/PCI)
- Incident response readiness
What You Can Expect
What Changes in the First 60–90 Days
Most businesses feel immediate relief once monitoring, patching, and support stabilize. Within a few months, systems behave predictably, tickets drop, and risk is controlled.
FAQ
Managed IT FAQs
Break-fix is reactive and billed per incident. Managed IT is proactive and flat-rate — we maintain and secure systems continuously, not only when they fail.
Baseline protection is built into every plan. Higher tiers add advanced monitoring and compliance support.
Yes — tenant setup, identity security, governance, backups, and ongoing support.
Most clients are 10–250 users, but we evaluate fit during a free audit.
Make IT Predictable Again
Tell us your headcount, devices, and pain points. We’ll audit your environment and recommend a plan with transparent pricing.
Support Line 24/7
mcastro@altatech.co